Frequently Asked Questions

I have a hard time trusting NFT/crypto platforms. Why should I trust JUNKIE?

You should trust us as much as you trust the big platforms, because we've built JUNKIE using the big platforms.

We leverage the most trusted and reputable infrastructure services on the market, like Alchemy, Wyre, and more.

Furthermore, all NFTs supported on our platform live on existing blockchains, including WAX blockhain, and soon Flow, Ethereum, Polygon, and Solana.

Not to mention...

✅ We’re trusted by some of the top tech investors in Web 3

✅ This ain’t our first rodeo! Our core team is highly experienced in bringing livestreaming platforms to market

How do I buy an NFT during an auction?

Just like how you buy any other product anywhere else: using your credit card. No crypto required to join this party.

What fees does JUNKIE charge?

We take a 7% commission on any NFTs sold during a livestream, split evenly between the buyer and seller.

What kind of customer support does JUNKIE have?

The best you’ve ever seen! Still, that’s a bit vague. Here's how we help:

💬 For both sellers and buyers actively participating in livestream auctions, we also provide live chat support from 9 AM to 10 PM EST, 7 days a week.

🤝 For sellers in need of a walkthrough (or help practicing their livestream), our team is available from 9 AM to 7 PM EST, Monday through Sunday. If that’s you, just reach out on our contact page and we’ll be in touch right away.

❓ For all other matters, you can drop us a line on our contact page, and we’ll get back to you within 1 to 2 business days!